Digital Service Provider
Charting the Transformation Journey from Telco to Techco
Service providers like Vodafone are embarking on a journey to transform from ‘Telco to Techco’.
It’s the headline strategic theme that defines the role of Cloud Native computing for the telco industry.
Mobile operators such as BT, Deutsche Telekom, Orange, Swisscom, Telenor, and Vodafone are already taking great strides toward becoming tech-first organizations. These operators are engaging in wholesale digital transformation across operations, strategy, culture, as well as customer and partner connectivity.
The strategy includes revamping operations to reduce costs; digitally transforming the customer experience and service development processes; and developing a differentiated value proposition that leverages 5G, IoT, and edge investments and capabilities.